Privacy Policy — Azan

Last updated: 14 May 2026

This Privacy Policy describes how the Azan mobile application ("the App") collects, uses, and protects your personal data. It applies to the iOS and Android apps as well as the associated services available at https://azan.gadlome.com.

1. Who we are

The Azan application is published by Edem Teko (the "Publisher"). For any question about this policy or your data, contact us at:

• Email: e.teko@yahoo.com
• Phone / WhatsApp: +228 70 92 22 92

2. Data we collect

We limit collection to what is necessary for the App to function.

2.1 Data you provide to us

• Account: name, email address, password (stored hashed on the server), phone number if you add one.
• Profile: profile photo, role (regular user, organizer, admin).
• Content: events you create, tickets you buy, drink orders, posts, stories, comments, favorites, group purchases.
• Payments: Mobile Money transaction references (Flooz, TMoney). We never store your Mobile Money credentials.
• Support messages: subject, message, and category of the tickets you send through the Help & Support screen.

2.2 Data collected automatically

• Technical identifiers: Expo Push token for notifications, session identifiers, IP address, device model, and operating system (used for account security and the "Active sessions" screen).
• Location (only while the App is open): used to display nearby events on the map. No location data is stored or shared.

2.3 Data stored locally on your device

• Authentication token and preferences (language, biometric) kept in the secure keystore (expo-secure-store).
• Fingerprint / Face ID data is handled exclusively by your operating system. Azan never has access to it.

3. How we use your data

• Provide and operate the services (account creation, ticket purchase, payments, order notifications, QR scanning at events).
• Secure your account (suspicious-login detection, multi-role authentication, remote sign-out).
• Send transactional notifications (purchase confirmations, event reminders) and, if you opt in, marketing notifications you can disable at any time in settings.
• Improve the App (aggregated, anonymized usage statistics).
• Respond to your support requests.
• Meet our legal and accounting obligations.

4. Sharing with third parties

We never sell your data. We share it only with the providers strictly necessary to deliver the service:

None of these third parties are permitted to use your data for their own purposes.

5. Storage and security

• Server-side data is hosted on the azan.gadlome.com infrastructure.
• All communication between the App and the server is encrypted over HTTPS (TLS).
• Passwords are hashed (bcrypt) server-side; we never have access to them in plaintext.
• Local tokens are stored in the device's secure keystore.

6. Retention

• Account data: kept as long as your account is active.
• Transaction data: kept for 10 years to meet accounting obligations.
• Technical logs and sessions: 12 months maximum.
• Support tickets: 24 months after resolution.

You can request the deletion of your account at any time (see next section).

7. Your rights

You have the following rights regarding your data:

• Access: receive a copy of your data.
• Rectification: correct inaccurate information.
• Deletion: request the deletion of your account and data (subject to legal retention obligations).
• Portability: receive your data in a structured format.
• Objection: opt out of certain processing (such as marketing notifications).

To exercise these rights, write to e.teko@yahoo.com. We respond within one month.

8. Children's privacy

The App is not intended for users under 13. We do not knowingly collect data from children. If you believe a child has provided us with information, contact us for immediate deletion.

9. Changes

This policy may be updated. The "Last updated" date at the top of the document reflects the most recent change. Material changes will be communicated in-app before they take effect.

10. Contact

Edem Teko Email: e.teko@yahoo.com WhatsApp / Phone: +228 70 92 22 92